Privacy Policy
Effective Date: June 7, 2026
Journey Capital LLC (“Journey Capital,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors, prospective borrowers, investors, and referral partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit JourneyCapital.com (the “Site”) or communicate with us.
By using the Site or providing us your contact information, you consent to the practices described in this Policy.
1. Information We Collect
1.1 Information You Provide Directly
- Name, phone number, email address, and mailing address
- Business name, entity type, and tax identification number (for borrowers and investors)
- Loan inquiry details, property information, and financial data submitted through forms
- Accredited investor status and investment interest (for capital partners)
- Communications you initiate via phone, email, SMS, or contact forms
1.2 Information Collected Automatically
- IP address, browser type, device type, and operating system
- Pages visited, time on site, referral source, and clickstream data
- Cookies and similar tracking technologies (see Section 6)
1.3 Information from Third Parties
We may receive information about you from referral partners, brokers, or other third parties who refer you to Journey Capital in the normal course of business.
By using the Site or providing us your contact information, you consent to the practices described in this Policy
2. How We Use Your Information
We use the information we collect to:
- Respond to loan inquiries and process financing applications
- Communicate with you about loan status, document requests, and closing updates
- Share information about Journey Capital’s lending programs, fund offerings, and investor opportunities
- Send SMS messages, emails, and phone calls for which you have provided consent
- Verify your identity and assess creditworthiness or investor qualifications
- Comply with applicable laws, regulations, and licensing requirements
- Improve our Site, products, and services
- Prevent fraud, enforce our agreements, and protect our legal rights
3. SMS Messaging
3.1 Consent to SMS Communications
By providing your phone number and checking the opt-in checkbox on our contact or inquiry forms, you expressly consent to receive SMS text messages from Journey Capital LLC. These messages may include responses to your inquiry, loan status updates, document requests, and information about our lending programs and investment opportunities.
3.2 Message Frequency and Rates
Message frequency varies based on your engagement with Journey Capital. Standard message and data rates may apply depending on your mobile carrier and plan.
3.3 Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS communications will be sent unless you re-consent.
3.4 Help
Reply HELP to any SMS from Journey Capital for assistance, or contact us directly at the information provided in Section 9.
3.5 No Third-Party Sharing of SMS Consent
Your consent to receive SMS messages from Journey Capital is not shared with, sold to, or transferred to any third party for their own marketing purposes.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We work with trusted third-party vendors (including Aircall for communications, Mortgage Automator for loan origination and fund management, and similar platforms) who process data on our behalf under confidentiality obligations.
- Referral Partners and Co-Lenders: In connection with a specific transaction, we may share relevant information with co-lenders, title companies, attorneys, or other parties necessary to close a loan.
- Legal Compliance: We may disclose information as required by law, regulation, court order, or government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations (including applicable lending and securities regulations), to resolve disputes, and to enforce our agreements. Loan and investor records may be retained for up to seven (7) years or longer as required by applicable law.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to improve user experience, analyze traffic, and support marketing. You can control cookie preferences through your browser settings. Disabling cookies may affect some Site functionality.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Journey Capital LLC
Email: info@journeycapital.com
Website: JourneyCapital.com
Denver, Colorado
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of the Site or our services after any update constitutes your acceptance of the revised Policy.